Clarity from the outset
Where details outlined in estimates change in any way, for any stage, following approval of any stage and our commencing work, these will be charged for at normal hourly rates. Whenever possible new estimates will be submitted for your approval before we proceed.
Client changes, faxes, deliveries, couriers, extra photocopies, prints, copy-writing, photography and illustration, models, props etc., over and above those outlined in the estimate, if required, will be charged as extras.
Rush rates may be incurred to meet extreme deadlines, if different to those in agreed schedules.
You will be notified of any likely rush charges, for your approval, prior to commissioning of that work (usually double normal rates).
We will only proceed to the next stage of the project on acceptance of the work and costs for the proceeding stage and on the understanding that those costs will be paid, in full, within our terms of payment.
Proof copies will be faxed, posted, couriered or sent to you digitally for checking, or for approval,
before we proceed to the next stage.
We must be notified of any changes or amendments required, by you marking up the most recent proofs with approved proof-correction marks (a copy can be supplied on request) onto the physical proofs (or onto your own print-out if our proofs where delivered digitally) and returned to us for amending and reproofing, for you to check again and approve.
It is your responsibility to inspect all proofs submitted. We shall not be liable for any errors, defect, or inaccuracy not corrected by yourselves on any proofs submitted.
Once your approval has been given for amended proofs, artwork can be delivered by digital means or burned to disk, then delivered to yourselves or your chosen printer or a printer we have commissioned.
While every precaution is taken to ensure that the artwork sent to the printer matches the latest approved proofs we would stress that the entire job needs to be proofed, once more, from the printer before your final approval is given to print (often when loaded on a different system ‘things change’). We always recommend the printer produces a digital proof for your approval before proceeding to film and/or plates. This proof is the final ‘sign-off’ as it is the most recent proof, from the actual system which will print the work. It gives the last opportunity to correct any errors at the lowest cost.
Any proofs required after artwork has gone to the printer, plus any subsequent proofs to amend anything, for any reason, shall be paid for by yourselves as part of the project and the working procedure. At this stage, if there is an error purely down to us, our liability is limited to correcting and re-submission of the artwork, and the cost of a new printers digital proof for your ‘sign-off’. We cannot accept the cost of any other consequential or third party costs if the above ‘best-practice procedure’ is not followed. We will however work with you to achieve the most cost-effective and speedy remedy.
Electronic artwork and design copyright remains with Wild Associates Ltd for all work, as is normal. All printed material and supplies remain the property of Wild Associates until fully paid for.
Full payment due 30 days from tax-point/invoice date. VAT will be charged at the current rate if applicable.
Your acceptance of our terms is shown by the commissioning of the work.
Wild Associates Ltd
Registered in England: No 3800345
Registered Office: 4 Castle View, Long Rock, Penzance, Cornwall, England TR20 8AD
VAT No 523 6882 32